Privacy Policy

At Techno Smart Traders, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, shop in-store, or contact our customer service team.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide the best shopping experience possible.

Personal Information

This may include:

  • Full name

  • Email address

  • Shipping & billing addresses

  • Phone number

  • Payment details (processed securely via third-party gateways)

  • Purchase history

Non-Personal Information

This includes:

  • Browser type

  • Device type

  • IP address

  • Site usage and analytics data (e.g., pages visited, time spent on site)

2. How We Use Your Information

We use the information we collect to:

  • Process and ship your orders

  • Send order confirmations, shipping updates, and customer support responses

  • Personalize your shopping experience

  • Improve our website and product offerings

  • Send marketing emails and promotions (only if you opt-in)

  • Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your data with trusted third parties when necessary to operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., USPS, FedEx, UPS)

  • Email marketing services (e.g., Mailchimp – only if subscribed)

  • Website analytics tools (e.g., Google Analytics)

These partners are contractually obligated to protect your data and use it only for the services they provide to us.

4. Your Choices and Rights

You have the right to:

  • Access, update, or delete your personal information

  • Opt out of marketing emails at any time

  • Request a copy of the data we hold about you

  • Withdraw your consent for data processing (where applicable)

To exercise your rights, please email us at technosmarttraders.usa@gmail.com.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Keep you logged in

  • Remember your shopping preferences

  • Analyze site traffic and improve performance

You can manage your cookie settings in your browser. Disabling cookies may affect site functionality.

6. Data Security

We take your privacy seriously. All personal data is stored securely and protected using encryption, firewalls, and access control systems. While no system is 100% secure, we use best practices to protect your information.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes your agreement to the updated terms.

9. Contact Us

If you have any questions or concerns about your privacy or this policy, feel free to reach out:

Techno Smart Traders
📧 Email: technosmarttraders.usa@gmail.com
📞 Phone: (313) 719-2176
📍 Address: 816 Edgehill Road, Richmond, VA 23222, United States

🐾 We value your trust. Thank you for shopping with Techno Smart Traders.