Terms Of Service
Welcome to Techno Smart Traders — your one-stop destination for smart, affordable, and quality pet supplies. These Terms of Service (“Terms”) govern your access to our website and use of our products and services. By browsing, purchasing, or interacting with our site, you agree to these Terms in full.
1. Who We Are
At Techno Smart Traders, we believe pets deserve the best—and so do their owners. From smart pet accessories to everyday essentials, we deliver trusted products with exceptional service, right from Richmond, Virginia.
2. Your Agreement with Us
By using our website or making a purchase, you confirm that:
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You are at least 18 years old or have consent from a parent or guardian.
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The information you provide is accurate and complete.
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You are using our services in accordance with local, state, and federal laws.
3. Product Information & Availability
We do our best to provide up-to-date, accurate product listings. However:
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Product colors, descriptions, or availability may occasionally vary.
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All prices are in USD and may change without prior notice.
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We reserve the right to modify or discontinue products at any time.
4. Orders & Payments
Placing an order means you authorize Techno Smart Traders to charge the provided payment method for the total amount shown at checkout, including shipping and applicable taxes.
We accept secure payments via:
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Credit/debit cards
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Other major digital payment platforms
We reserve the right to cancel or refuse any order due to suspected fraud, payment failure, or violation of these Terms.
5. Shipping & Delivery
We process most orders within 1–3 business days. Delivery timelines depend on your shipping method and location. Once shipped, you will receive tracking details via email.
Note: We are not liable for delays caused by carriers, weather, or other unforeseen circumstances.
6. Returns & Refunds
We stand behind the quality of our products. If you're not satisfied, you can:
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Request a return within 14 days of receiving your order.
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Ensure items are unused, in original packaging, and accompanied by proof of purchase.
Exceptions: Perishable goods, used items, or customized products may not be eligible for return.
Please refer to our Return Policy for full details.
7. Use of Our Website
You agree not to:
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Interfere with the site’s security or functionality.
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Copy or misuse product descriptions, images, or content.
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Attempt unauthorized access to our systems or other users’ data.
Violation of this policy may result in account termination or legal action.
8. Intellectual Property
All content—including logos, images, product information, and design—is the exclusive property of Techno Smart Traders or our partners. You may not reuse or reproduce any content without written permission.
9. Disclaimers & Limitation of Liability
Our products are provided "as is" without warranties beyond those legally required. To the fullest extent allowed by law:
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We disclaim liability for any indirect, incidental, or consequential damages.
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Our total liability is limited to the amount paid for the product in question.
Please consult a veterinarian before using new products with your pet, especially if your pet has known sensitivities or health conditions.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, USA. All disputes will be resolved in the state or federal courts located in Richmond, VA.
11. Changes to These Terms
We may update these Terms from time to time to reflect changes in our operations, laws, or best practices. When we do, we’ll revise the “Last Updated” date above. Continued use of our services means you accept the updated Terms.
12. Let’s Stay in Touch
Have a question, concern, or just want expert advice for your furry friend? We're here for you.
📬 Contact Us Anytime:
Techno Smart Traders
📧 Email: technosmarttraders.usa@gmail.com
📞 Phone: +1 (313) 719-2176
📍 Address: 816 Edgehill Road, Richmond, VA 23222, United States
⏱ Business Hours: Monday–Friday, 9:00 AM – 6:00 PM EST